Privacy Policy

Last Updated: January 30, 2019

Zomelle, LLC (“Company”, “we” or “us”), the owner of this website, is committed to preserving the privacy of those who visit our www.zomelle.com website and/or use our applications (our website and applications, collectively the “Site”). Our Site provides information about the Company, home staffing, and other home management services the Company provides (collectively, the “Services”). This document will outline how we gather and utilize various sources of information obtained during your visit to the Site, as well as how we collect information. By using or accessing the Site, you signify your consent to our Privacy Policy. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE.

Protection for Children

We have no intention of collecting Personal Information from children (i.e., individuals under the age of 13). Where appropriate, we take reasonable measures to inform children not to submit such information to our Site or in response to advertisements. If a child has provided us with Personal Information, we will use all reasonable efforts to delete such information from our database.

Account Information

If you create an Account, we’ll collect certain information that can be used to identify you, such as your name, email address, postal address, and phone number (“Personal Information” or “PI”). If you create an Account using your login credentials from one of your social networking services (“SNS”), we’ll be able to access and collect your name and email address and other PI that your privacy settings on the SNS Account permit us to access. If you create an Account through the Site or one of your SNS Accounts, we may also collect your gender, date of birth and other information that is not considered PI because it cannot be used by itself to identify you.

Cookies

“Cookies” are pieces of information that may be placed on your computer by a web site for the purpose of facilitating and enhancing your communication and interaction with that website. Many websites use cookies for these purposes. We and our business partners and advertisers may use cookies (or clear gifs, web beacons or similar devices) to collect information and other behavioral data from users to customize your visit to the Site, to collect Non-Personal Information (but not Personal Information), to make your visit more convenient, to target advertising services and better understand the effectiveness of our advertisements, or to enable us to enhance our Site. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for up to a year. We set a persistent cookie to enable us to track and target the interests of users to enhance the Targeted Advertising we provide. You may stop or restrict the placement of cookies on your computer or remove them from your browser by adjusting your web browser preferences. If you do so, you may still use our Site, but it may interfere with some of its functionality. Please note that cookie-based opt-outs are not effective on mobile applications. However, on many mobile devices, application users may opt out of certain mobile tracking activities via their device settings.

Links to Third Party Sites

Our Site may contain links to other websites, including our affiliated or co-branded websites. Other websites may also reference or link to our Site. These other domains and/or websites are not controlled by Company and may place their own cookies and/or other data collection tools on your Internet browser or mobile device; however, we have no access to or control over these cookies and/or other data collection tools. We encourage our users to be aware when they leave our Site to read the privacy policies of each and every website that collects personally identifiable information. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other websites. Visiting these other websites is at your own risk.

Traffic Analytics

We use a number of third party service provides, such as Google Analytics, to help analyze how users use the Service (“Analytics Companies”). These Analytics Companies uses Cookies to collect information such as how often users visit the Service, what features they use on our Apps, and what other sites they used prior to coming to the Website. We use the information we get from these Analytics Companies only to improve our Website, Apps and Services. These Analytics Companies collect only the IP address assigned to you on the date you visit the Service, rather than your name or other personally identifying information. We do not combine the information generated through the use of our Analytics Companies with your personal information. Although these Analytics Companies may plant a persistent Cookie on your web browser or mobile device to identify you as a unique user the next time you visit the Service, the Cookie cannot be used by anyone but the Analytics Company that placed the applicable Cookie. This Statement does not apply to and we are not responsible for the Cookies used by these Analytics Companies. Note that you can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.

Location Information

When you use our Site, we may collect and store information about your location by converting your IP address into a rough geo-location or by accessing your mobile device’s GPS coordinates or coarse location if you enable location services on your device. We may use location information to improve and personalize our Services for you. If you do not want us to collect location information, you may disable that feature on your mobile device.

Security

Company is committed to protecting the security of your personal information. We use a variety of industry-standard security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. Company will not be liable for disclosures of your Personal Information due to errors in transmission or unauthorized acts of third parties. We have undertaken all commercially reasonable efforts to prevent unauthorized Internet access to visitor data retained in our servers, however, due to the inherent open nature of the Internet, Company cannot ensure or warrant the security of any information you transmit to us or any information provided online, and you do so at your own risk. Users must accept all risks associated with any data transmission, including the risk that their Personal Information may be intercepted in transit.

We retain Non-Personal Information collected via our Site in aggregate form and retain it for analytical purposes. We retain your Personal Information, if provided by you through the Site, for as long as your inquiry is active (as determined by us) and for a reasonable time thereafter, or if applicable, for as long as you remain on our marketing list. We also may retain your Personal Information for a longer period of time as needed to provide you Services or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Even if we delete some or all of your Personal Information, we may continue to retain and use aggregate, anonymous data previously collected and/or anonymize and aggregate your Personal Information.

Disclosure of Your Personal information

We may disclose your personal information as described below and as described elsewhere in this Privacy Policy:

a. Third Parties

When you use the Services, the personal information you provide will be shared with the third parties that are necessary to provide the Services you request.

b. Zomelle Service Providers

We may share your personal information with our service providers for purposes including, without limitation, providing you with the Services that we offer you through our Site, conducting quality assurance testing, facilitating the creation of accounts, maintenance, administration, support, payment, hosting and database management; and/or to provide other services to the Company.

c. Corporate Restructuring

We may share some or all of your personal information in connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If another company acquires our company, business, or assets, that company will possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Privacy Statement.

d. Other Disclosures

Regardless of any choices you make regarding your personal information (as described below), Company may disclose personal information if it believes in good faith that such disclosure is necessary (i) in connection with any legal investigation; (ii) to comply with relevant laws or to respond to subpoenas or warrants served on Company; (iii) to protect or defend the rights or property of Company or users of the Apps or Services; and/or (iv) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy and our Terms of Service.

Policy Modifications/Opt-Out

We reserve the right, at our discretion, to modify, add, or remove portions from this policy at any time. However, if at any time in the future we plan to use Personal Information in a way that materially differs from this policy, we will post such changes here. We encourage you to periodically review the Site for the latest information on our privacy practices. Your continued use of the Site following the posting of any changes to this policy constitutes your acceptance of any such changes.

By providing your email address and/or mobile number to us, you expressly consent to receive email and/or SMS and MMS text message from us. We may contact you by email, telephone, text message or otherwise to verify your account, and for informational, application functionality and operational purposes (provided that we will not give your email address or mobile number to another party to promote their products or services directly to you). We give you the option to remove your Personal Information from any lists that we maintain of users. All unsubscribe or opt-out requests should be sent to us at help@zomelle.com and we will process your request within a reasonable time after receipt. However, we are not responsible for removing your Personal Information from the lists of any third party who has previously been provided your information in accordance with this policy.

Comments and Questions

We use reasonable processes to ensure compliance with this Privacy Policy and periodically verify that the policy is accurate. We encourage you to raise any concerns using the contact information provided below, and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of information. You may also request access to your Personal Information (if you have provided Personal Information to us through the Site) and information about our collection, use and disclosure of that information by using the contact information provided below. Subject to certain exceptions prescribed by law, you will be given reasonable access to your Personal Information, entitlement to challenge the accuracy and completeness of the information, and the ability to have it amended as is appropriate. You can help us maintain the accuracy of your information by notifying us of any changes to your Personal Information:

  • Via Email: legal@zomelle.com
  • Via Regular Mail:

Zomelle, LLC

ATTN: Legal

111 NE 1st Street

8th Floor #337

Miami, FL 33132